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CRA Site Performance Improvement Monitoring Model October 2010

Oct 29, 2010
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Course Description

CRAs manage performance of research sites. Performance Management and Improvement is a Science involving logical processes and applications.  This course will present the concepts of Human Performance Improvement (HPI) and apply the concepts directly to the job of the CRA in managing site performance to promote improvements in monitoring effectiveness. The HPI Monitoring Model will be presented and applied in case scenarios for better understanding.



Learning Objectives

  • Define the Human Performance Improvement Model
  • Apply the HPI to Monitoring: The HPI Monitoring Model
  • Apply the Model into current practice: proactive site relationships
  • Apply the Model into current practice: managing research site performance issues
  • Examine case scenarios 

Who Should Attend

  • Device and Drug Study CRAs
  • CRA Managers
  • Project Managers 


Sandra “SAM” Sather, MS, BSN, CCRA, CCRC

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Course Length Time

2.5 hours; 12:00 - 2:30 p.m. Eastern

Course Dates 

October 29, 2010                                   

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For more information, contact Naila Ganatra at (215) 413-2471.