Conducting Clinical Trials Under ICH GCP
September 28-29, 2016
Philadelphia, PA
CRA & CRC: Beginner Program
September 27-29, 2016
San Francisco, CA
Auditing Techniques for Clinical Research Professionals
October 11-12, 2016
San Francisco, CA

Managing CRAs to Improve Study Outcomes March 2010

Course Description 

Monitoring of a clinical trial is a required activity completed by sponsors of FDA regulated research that significantly affects the outcomes of product development and approval. Sponsors effective management of CRAs’ performance is essential. Promoting improvement in overall and individual monitoring is important. Performance Management and Improvement is a Science involving logical processes and applications.  This course will present the concepts of Human Performance Improvement (HPI) and apply it directly to the management of the CRA to promote improvements. The HPI CRA Management Model will be presented and applied in case scenarios for better understanding.  



Learning Objectives 

  • Define the Human Performance Improvement Model 
  • Recognize an HPI CRA Management Model 
  • Apply the model into current practice: proactive CRA management 
  • Apply the model into current practice: managing CRA performance issues 
  • Analyze case scenarios 

Who Should Attend 

  • Project Managers 
  • Lead CRAs 
  • CRA Managers 


Sandra “SAM” Sather, MS, BSN, CCRA, CCRC 

Click here for complete trainer biographies 

Course Length Time 

2 hours; 12:30 – 2:30 p.m. Eastern 

Course Dates 

March 26, 2010 

Hold this course at your company! 

For more information, contact Naila Ganatra at (215) 413-2471