Approaches to Address Challenges in Vendor Management March 2018

Mar 15, 2018
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Course Description

Outsourcing in clinical development continues to grow and so do the challenges of ensuring quality outcomes. Managing a vendor vs. micro-managing a vendor will be discussed with some practices to improve the relationship. Recommendations for sponsor oversight practices are discussed with a review of helpful tools.

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Learning Objectives

  • Identify key approaches to planning and preparing to outsource to improve relationships
  • Identify key components for formal study of vendor performance management
  • Identify adequate oversight SOPs and other practices for the sponsor
  • Employ end of project analysis to pave the way for improvement in future relationships

Who Should Attend

  • Sponsors
  • CROs/Vendors
  • Those that choose, manage, or evaluate external service providers


Marla Hoelle, R.N., B.S.N., C.C.R.A., P.M.P.

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Hold this course at your company! For more information, contact Naila Ganatra at +1 215.413.2471.