Many
Clinical Research Associates (CRAs) ask: “How do I best handle a difficult
site?” In this web seminar the question is addressed through real life case
scenarios that deal with the different kinds of “difficult” sites, for example:
The overwhelmed site, the unmotivated site, the passive aggressive site, the
research naïve site. All of these types of behaviors at sites can lead to poor
performance that does not respond to typical CRA action item management. Hear
ideas on how to successfully work with the difficult site to promote efficiency
and positive study outcomes that include helpful job aids, soft skill coaching,
and diagnostic techniques to help improve approaches to interventions and management
of the “difficult” site.
- Define the causes of why sites can be “difficult”
- Discuss approaches for dealing with
the different types of “difficult” sites
- Develop trending techniques to
anticipate site issues
- Implement proactive diagnosis
techniques to develop a CRA communication plan
- Describe techniques for resolving
conflict and promoting successful outcomes
- Clinical Research Associate Managers
- Clinical Research Associates
- Project Managers
The course will be led by one of the following
instructors:
Jeanne Morris, B.S., MT
(ASCP)
Elizabeth Ronk Nelson, M.P.H.
Click here for complete trainer
biographies
$835
Includes up to 20
participants at one site. All participants (up to 20) are eligible for
“Certificates of Attendance,” and accreditation, provided that accreditation
requirements are met. For groups larger than 20 or for additional sites, please
call +1 781.972.5400 or toll-free in the U.S. 800.856.2556 for pricing.
Barnett International is accredited by the
Accreditation Council for Pharmacy Education as a provider of continuing
pharmacy education. Participants will
receive 2 hours (0.2 CEUs) of continuing education credit for full
participation, including the completion of a pre-test, post-test, and program
evaluation. Barnett International will
issue a receipt of completion for earned CEUs within three weeks of program
completion. ACPE#: 0778-0000-19-018-L01-P.
Released: 3/19.
Hold
this course at your company! For more information, contact Naila Ganatra at +1
215.413.2471.